Returns & Exchanges

At Le Choux, we strive for perfection in every bite, but due to the perishable nature of our artisanal pastries, we cannot accept physical returns. If your order arrives damaged or fails to meet our quality standards, please contact us within 24 hours for a full refund or replacement.

Return Process

• 1.
  Document the Issue

  Take clear photos of the damaged packaging and the product immediately upon arrival to help us process your claim.

• 2.
  Contact Support

  Email our concierge team at [email protected] with your order number and the attached photographs within 24 hours of delivery.

• 3.
  Quality Review

  Our kitchen leads will review your request within one business day to determine if the issue was due to transit or preparation.

• 4.
  Resolution

  Once approved, we will issue a credit to your original payment method or schedule an immediate priority shipment of a fresh replacement.